Tentacle Install service start exception

Please help me.

i have configure Octopus cloud and doing first step to install tentacle in my windows VPS.
in installation all step going OK. but when i click to install button. system going installation process,
all is going happy but when last system is trying to start services that i got exception.
exception detail given below installation log.

Creating empty configuration file: C:\Octopus\Tentacle.config
Saving instance: Tentacle
Setting home directory to: C:\Octopus
A new certificate has been generated and installed. Thumbprint:
These changes require a restart of the Tentacle.
Removing all trusted Octopus Servers…
These changes require a restart of the Tentacle.
Application directory set to: C:\Octopus\Applications
Services listen port: 10933
Tentacle will listen on a TCP port
These changes require a restart of the Tentacle.
Adding 1 trusted Octopus Servers
These changes require a restart of the Tentacle.

Service installed
Service reconfigured
Error: ===============================================================================
Error: Cannot start service OctopusDeploy Tentacle on computer ‘.’.
Error: System.InvalidOperationException
Error: at System.ServiceProcess.ServiceController.Start(String[] args)
Error: at Octopus.Shared.Startup.WindowsServiceConfigurator.StartService(ServiceController controller)
Error: at Octopus.Shared.Startup.WindowsServiceConfigurator.ConfigureService(String thisServiceName, String exePath, String instance, String serviceDescription, ServiceConfigurationState serviceConfigurationState)
Error: at Octopus.Shared.Startup.ServiceCommand.Start()
Error: at Octopus.Shared.Startup.AbstractCommand.Start(String[] commandLineArguments, ICommandRuntime commandRuntime, OptionSet commonOptions)
Error: at Octopus.Shared.Startup.ConsoleHost.Run(Action`1 start, Action shutdown)
Error: at Octopus.Shared.Startup.OctopusProgram.RunHost(ICommandHost host)
Error: at Octopus.Shared.Startup.OctopusProgram.Run()
Error: --Inner Exception–
Error: The dependency service or group failed to start
Error: System.ComponentModel.Win32Exception
Error: -------------------------------------------------------------------------------
Error: Terminating process with exit code 100
Error: Full error details are available in the log files at:
Error: C:\Octopus\Logs
Error: C:\Users\bhargavdudani\AppData\Local\Octopus\Logs
Error: If you need help, please send these log files to https://octopus.com/support
Error: -------------------------------------------------------------------------------
Error: The previous command returned a non-zero exit code of: 100
Error: The command that failed was: “C:\Program Files\Octopus Deploy\Tentacle\Tentacle.exe” service --instance “Tentacle” --install --stop --start
Deleted instance: Tentacle

suddenly i got solution and work for me. link is given below.

Big Thanks to “https://help.octopus.com/u/Vanessa_Love

Hi @anilravrani,

Thanks for the update on this! I’m glad to hear that you found the solution. :slight_smile:

Please feel free to get in touch at any time.

Best regards,