HTTP 500 Error (Unhandled error) api/telemetry/process

Looking through the Octopus server logs, I noticed a couple of errors. The errors seem to be unrelated to anything the users did, at least, they did not attempt any deployments or other audited activities during the times noted in the error log. I’ve attached the log entries, remove the user name and our domain name.

We are using Octopus Server V2022.3 Build 10863

OctopusError.txt (7.0 KB)

Hi @dougbloch,

Thanks for reaching out to Octopus Support, and I’m sorry you’re experiencing this error in your instance.

We do have a GitHub issue (https://github.com/OctopusDeploy/Issues/issues/7804) for this error. The fix for the bug will be available in our upcoming 2022.4 release.

The error shouldn’t be causing any issues; however, the ticket does mention that clearing the browser cache should stop the error from occurring. This would need to be done for any users who access your instance.

Please let me know if this helps or if you have other questions.

Thanks!
Dan

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