Windows service - Error 5: Access is denied

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1

Hello,

I am deploying a C# windows service hosted with TopShelf and the service is getting installed just fine. I cannot start it though, I get “Error 5: Access is denied.” Can you help?

Thanks!

2

Hi Adam,

Thanks for getting in touch! Sometimes this occurs when the Service name doesn’t match the service. Of course there can be a few reasons that this occurs.
Can you provide us with a screenshot of your step’s configuration, and also the TopShelf configuration code so we might be able to figure out why this service won’t start.

Thanks!
Vanessa

3

Hello Vanessa, and thanks for the reply. I’m actually using powershell scripts to deploy using the built in TopShelf commands (uninstall, install). Would you suggest I use the windows service deployment built in? When I tried that, the service started and immediately stopped.

4

Hi Adam,

Your own PowerShell is fine, it sort of helps eliminate some issues really.
So a few questions. Were you ever able to get a deployment done manually using your powershell process without Octopus ? Ie just running the scripts on the box.
We were able to find a couple of threads on why you would get that error on the service:


I wonder if they would help you to trouble shoot a naming, or permissions error, and if they do we can help you find a resolution such as maybe needing to use a different user on the Tentacle service.

Vanessa

5

Thanks Vanessa,

This turned out to be unrelated to permissions - the app.config had an invalid reference but for some reason that error was raised.

Thanks,
-Adam