Unable to log in to a new deployment

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1

I’m trying to set up a new octopus server to test the upgrade paths from 3.0 to 3.2, but I can’t seem to log in with the new administrator account I created.

I’ve tried setting up an instance with both a clean, empty database and a restored backup of our 3.0 database, but each time when I try and log in with the new administrator account defined in the installer I get:

You must be logged in to perform this action. Please provide a valid API key or log in again.

If I enable Guest access through the Octopus Manager and try to “sign in as guest” I get the same error message.

There doesn’t appear to be anything particularly useful in the logs.

20151118-105654.png

OctopusServer.txt (6 KB)

2

Hi,

Thanks for reaching out. If you reset the admin password as shown on the “Resetting administrator passwords” section of this doc, can you login as admin? http://docs.octopusdeploy.com/display/OD/Resetting+passwords

Are you running more than 1 Octopus Server instance on that server?

Regards,

Dalmiro

3

Hi Dalmiro,

Sadly I get the same message - “you must be logged in to perform this action”.

No, I’d deliberately installed this on a new machine to test this out - however it’s a Windows 8.1 workstation talking to a local SQL Server instance rather than a Windows server. I’ll try it on a new VM in a little while.

Cheers,

Ben

4

Hi Ben,

We do not support running Octopus in desktop versions of windows. Octopus is tested and developed for Server versions of windows.

Please make sure that this new VM is a Windows Server.

Regards,

Dalmiro

5

Apologies, installing on a server seems to have resolved the login problem.

Thanks.

6

Hi Ben,

No need to apologize! Glad to hear its working for you now.

Cheers

Dalmiro