Release page slow

(Anthony Meehan) #1


We’ve just upgraded to 2019.12.2 LTS and the performance hasn’t got any better on the Release page (#/{space}/projects/{project}/deployments/releases/{version}). In the case for our 46 process step project it takes almost 5 seconds for the page to appear.

The culprit seems to be the /api/{baseSpaceId}/deploymentprocesses/{id}/template endpoint.

Is this to be expected? Is there some tuning somewhere we can do to improve the response?

Many thanks,


(Ankith Konda) #5

Hi Ant,

Thank you for bringing this to our attention. We’re trying to reproduce this issue, and we will get back to you soon.

Thank you,

1 Like
(Ankith Konda) #7

Hi Ant,

In order for us to get a better understanding of where the issue could be. Would you be able to provide us the following? -

  • JSON export of your deployment process (with sensitive values excluded)
  • Export of your Google Chrome (or another browser’s) Network activity
  • Export of your Google Chrome (or another browser’s) Performance activity

You can securely upload these files to us, using the support tab within your account, please see attached screenshot.


Please let me know if you run into any issues with the export and upload process.