Octopus polling Tentacle Installation - 403 forbidden error

Octopus Server
1

Hi Team,
We are trying to install polling tentacle on our application server. we have access to the polling tentacles but we are getting an 403 error , forbidden access error. ApiKey used has all the privileged and request you to help us on how we can find the root cause of this issue ?

Thanks,
Sujesh S

2

Hi @sujeshsasi,

Thanks for reaching out with your question. Would be it possible to get a copy of your Tentacle logs, by default they’d be located at C:\Octopus\Logs.

I’ve created a secure link for your email for upload here: Support Files | Upload
Once those are uploaded please let me know, as I don’t get a notification from my side.

Looking forward to hearing back.

Regards,
Garrett

3

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