We are using Octopus deploy in our Company and want to integrate JIRA with octopus. However when installing it runs into an error and the app is not installed. The reply from JIRA support is redirecting me to you an dI hope you can help.
Below is the mail with more details from JIRA support.
Thanks in advance
Thank you for contacting Atlassian Support.
With regards to the issue that you have raised, I was able to reproduce the issue while trying to install Octopus Deploy plugin for Jira and found below error
com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonInstallRejectedException: Error contacting remote application 400:[Bad Request]:
Error contacting remote application at ‘https://jiraconnectapp.octopus.com/jira/events/installed?user_key=557057%3A6817257c-76c2-4e46-8ffb-97c37540e354&user_account_id=557057%3A6817257c-76c2-4e46-8ffb-97c37540e354’ 400:[Bad Request]:
I did another test by installing a different addon ScriptRunner for Jira and the addon was installed successfully(I’ve removed it as it just for testing purposes)
Based on my test and the error from the logs, I suggest you contact the addon vendor directly as it seems the issue is from their end. You can raise a support ticket to the directly from here:
Hope that helps.