Thanks for getting in touch.
It sounds like you’re on the trail already, but for one of the tenants where this is failing, would you be able to go to the tenant’s Overview page and right-click > Inspect the element (where the image would typically show in the tenant’s left menu), then see what the image
src attribute is resolving to?
This is the element we’re looking for (it should look something like this):
<img src="https://YOUR_OCTOPUS_SERVER/api/tenants/Tenants-1/logo?cb=Tenants-1-2019010311561946" alt="Logo" style="max-width: 6.25rem; max-height: 6.25rem;">
If you try and open this
src value directly in your browser (E.g. https://YOUR_OCTOPUS_SERVER/api/tenants/Tenants-1/logo?cb=Tenants-1-2019010311561946) (hit refresh on it to be sure), does it render the image?
If so, we’re wondering if your browser may have been open on the tenants page and attempted to load the logos before the migration was complete, and has cached bad images. If so, you’d need to clear the cached images and hit refresh to see if that fixes it (hard refreshing alone won’t fix this, you need to specifically clear the browser’s image cache first).
If not, the value for
cb= should correspond with a file in the
./Server/Artifacts folder on your new server. These files won’t have any file-extension, but you can typically drag them into a browser and it’ll realise it’s an image and display it.
If you try and open the file, does it correctly show your expected image? If not, it might indicate some corruption around those image files, in which case you’d need to re-upload the logos for those tenants.
Let me know how you go.