Manual Intervention -- Custom Script or Workaround?

We’re building out a new process in Octopus that creates and verifies Service Now CM tickets. We’re trying our best to consolidate the additional steps needed to do this, but one of the biggest hurdles is the manual intervention step.

Is there a plan to make this step customizable in the future? Since, we cannot view the script, we cannot replicate the intervention process in our existing PowerShell scripts (and prompts aren’t available). Is there any recommended workaround or something other devs have been doing?


Hi Alex,

Thanks for getting in touch!

What kind of customisation options are you requiring for this step?
If you can provide a bit more information around your current process and where the pain points currently are we can see what options are available.