Lost access to cloud instance - need help!

I’ve lost access to my Octopus cloud instance. I’ve emailed support, but with the support team (seemingly) only available during day time in Australia I’m at a loss of how to get it resolved, I had the whole day scheduled to work on deployment and now I’m stuck. We need a way to raise an urgent support ticket or something.

Hi Hakan,

I can see that Bob has responded to your emails so I will close this one out. Sorry for any inconvenience, and as Bob mentioned we do have 2 US based support engineers starting next week.



Yes, it got resolved, all good now, thanks!