Login error

(Prathamesh Wagh) #1

I am getting below error while trying to login Octopus with my admin user.

The sign in succeeded but we failed to get the resultant permissions for this user account. There was a problem communicating with the Octopus Server: There was a problem with your request

The services are up, DB is up, but not sure what is triggering this error.

(Henrik Andersson) #3

Hi Prathamesh,

Can you tell me what version of Octopus you are currently running?

Can you also send through your Octopus Server logs (C:\Octopus\Logs by default) as these should give us some more details as to what is causing this issue.

Thank you and best regards,
Henrik