Issue with dployement on Aquire Packages step

Octopus Cloud
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1

Hello there
we are getting the below error while deploying the application.
since 2 days back everything was working fine but suddenly started complaining this error.

Acquire packages
The step failed: Activity failed with error ‘A request was sent to a polling endpoint, but the polling endpoint did not collect the request within the allowed time (00:02:00), so the request timed out. Server exception: System.TimeoutException: A request was sent to a polling endpoint, but the polling endpoint did not collect the request within the allowed time (00:02:00), so the request timed out.’.

3

Hi @sonuk4,

Thanks for getting in touch!

That error suggests that there is a problem with the Tentacle on the target you are deploying to.
A restart of the Tentacle service may resolve the problem for you, otherwise, you may need to work through our tentacle troubleshooting guide to identify and resolve the issue.

Regards,
Paul

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