Hi our hosted Octopus instance has been stuck on cancelling tasks for about 12 hours now. This is preventing any other deploys from going through.
Please assist asap.
Instance name is thecodegroup.octopus.app
Hi Andre,
Thanks for getting in touch. I’m very sorry to hear this is happening in your instance.
If you give me the OK here, I can go ahead and restart this instance to get stop those tasks from blocking your other deployments.
Thanks,
Dalmiro
Hi Dalmiro,
We managed to get help using the support email. They upgraded our instance to a new version and it resolved the issues.
Thanks for getting back to me.
Andre Wium
1 Like
Glad to hear you are back up and running 
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.