Error cancelling tasks

(Andre) #1

Hi our hosted Octopus instance has been stuck on cancelling tasks for about 12 hours now. This is preventing any other deploys from going through.
Please assist asap.

Instance name is thecodegroup.octopus.app

(Dalmiro Grañas) #3

Hi Andre,

Thanks for getting in touch. I’m very sorry to hear this is happening in your instance.

If you give me the OK here, I can go ahead and restart this instance to get stop those tasks from blocking your other deployments.

Thanks,
Dalmiro

(Andre) #4

Hi Dalmiro,

We managed to get help using the support email. They upgraded our instance to a new version and it resolved the issues.
Thanks for getting back to me.

Andre Wium

1 Like
(Dalmiro Grañas) #5

Glad to hear you are back up and running :slight_smile: