For the last few days after the octopus server crashed due to windows update it has been failing with the following Github authentication errors
August 24th 2023 09:51:52
Making a list of packages to acquire
August 24th 2023 09:51:57
Downloading bbc/otg-infra-misc-scripts v2.1.10 to package cache…
August 24th 2023 09:53:38
The step failed: Activity failed with error 'The package bbc/otg-infra-misc-scripts v2.1.10 could not be downloaded to the package cache from GitHub feed ‘GitHub’ after making 5 attempts over a total of 100s. Make sure the package is pushed to the feed and try the deployment again. For a detailed troubleshooting guide go to Troubleshoot missing packages | Documentation and Support System.Exception: Unable to download package bbc/otg-infra-misc-scripts v2.1.10 from GitHub feed ‘GitHub’: Unable to find details for this package. Either it does not exist or you do not have appropriate GitHub permissions.
I have added in my github credentials but it seems to have not made any difference and the person who initially configured the server has since left the organisation adn didn’t document the authetication methods very well.
What could be causing the issue and how do I fix this issue?
Thanks in advance for the help.