API Calls Failing After upgrade to v2032.2 (Build 12046)

Yesterday evening we upgrade our production version from 2021.1.7787 to 2032.2.12046. The upgrade appeared to go well as no core functionality was impacted; however, today we began to receive complaints that the API ‘Project’ calls are not functioning as expected.

Checking ‘System Integrity’ shows that the schema updates didn’t go as planned (see attached) even though the deployment didn’t report errors.
Post - Install Issues.txt (5.4 KB)

We need guidance as soon as possible as the API issue is blocking several integrations

Hi @ShannonN,

Thanks for reaching out to Octopus Support, and I’m sorry to see you’re experiencing these issues after upgrading. We had someone internally create a Zendesk issue for this as well with Amjad. If it’s ok with you we can continue troubleshooting there and we can post the eventual resolution back here in case it helps other users.

Please let me know if you have any questions.

Thanks!
Dan

A quick note to anyone reading this message who are getting the same error after upgrading to 2023.2.

We have identified the issue and have created a Public GitHub Issue below, there is a workaround in place which involves running a DB commit command (all details in the GitHub issue). Please carefully read the issue, ensure it is related to the 500 error you are experiencing and then take a DB backup (you do not have to encrypt your master key) before you run any commands.

If you are unsure if the error is related to that GitHub issue please reach out to Support at support@octopus.com and we would be happy to help.

Kind Regards,
Clare

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