Urgent: TeamCIty Plugin RemoteCertificateChainErrors

Our TeamCity started having problem communicating with Octopus Cloud (https://media-sonar.octopus.app/) over the weekend. This is blocking all of our deployments and needs fixed ASAP!

This appears to be similar to this post: Certificate errors when trying to connect to octopus cloud server from bitbucket

Here is the full output from the TeamCity build log:

[09:26:16] [Octopus Deploy] Creating Octopus Deploy release
[09:26:16] [Octopus Deploy] Octopus Deploy Command Line Tool, version 6.17.0
[09:26:16] [Octopus Deploy]
[09:26:16] [Octopus Deploy] Detected automation environment: “TeamCity/2018.2.1”
[09:26:17] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:17] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:17] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:18] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:18] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:18] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:19] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:19] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:19] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:20] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:20] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:20] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:21] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:21] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:21] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:23] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:23] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:23] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:24] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:24] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:24] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:25] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:25] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:25] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:26] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:26] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:26] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:27] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:27] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:27] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:28] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:28] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:28] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:30] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:30] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:30] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:31] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:31] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:31] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:32] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:32] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:32] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:33] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:33] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:33] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:34] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:34] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:34] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:36] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:36] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:36] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:37] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:37] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:37] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:38] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:38] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:38] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:39] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:39] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:39] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:40] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:40] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:40] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:42] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:42] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:42] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:43] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:43] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:43] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:44] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:44] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:44] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:45] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:45] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:45] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:46] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:46] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:46] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:47] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:47] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:47] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:49] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:49] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:49] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:50] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:50] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:50] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:51] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:51] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:51] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:52] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:52] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:52] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:53] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:53] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:53] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:54] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:54] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:54] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:56] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:56] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:56] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:57] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:57] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:57] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:58] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:58] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:58] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:26:59] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:26:59] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:26:59] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:27:00] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:27:00] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:27:00] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:27:02] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:27:02] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:27:02] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:27:03] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:27:03] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:27:03] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:27:04] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:27:04] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:27:04] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:27:05] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:27:05] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:27:05] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:27:06] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:27:06] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:27:06] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:27:07] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:27:07] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:27:07] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:27:09] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:27:09] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:27:09] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:27:10] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:27:10] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:27:10] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:27:11] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:27:11] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:27:11] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:27:12] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:27:12] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:27:12] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:27:13] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:27:13] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:27:13] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:27:15] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:27:15] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:27:15] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:27:16] [Octopus Deploy] The following certificate errors were encountered when establishing the HTTPS connection to the server: RemoteCertificateChainErrors
[09:27:16] [Octopus Deploy] Certificate subject name: CN=*.octopus.app
[09:27:16] [Octopus Deploy] Certificate thumbprint: 7F8897DDF3E4AB07B7F2E027EA7D233E99A3FD1A
[09:27:17] [Octopus Deploy]
[09:27:17] [Octopus Deploy] System.Exception: Unable to connect to the Octopus Deploy server. See the inner exception for details. —> System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception. —> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, ExceptionDispatchInfo exception)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.PartialFrameCallback(AsyncProtocolRequest asyncRequest)
[09:27:17] [Octopus Deploy] — End of stack trace from previous location where exception was thrown —
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.ThrowIfExceptional()
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.InternalEndProcessAuthentication(LazyAsyncResult lazyResult)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslState.EndProcessAuthentication(IAsyncResult result)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslStream.EndAuthenticateAsClient(IAsyncResult asyncResult)
[09:27:17] [Octopus Deploy] at System.Net.Security.SslStream.<>c.b__47_1(IAsyncResult iar)
[09:27:17] [Octopus Deploy] at System.Threading.Tasks.TaskFactory1.FromAsyncCoreLogic(IAsyncResult iar, Func2 endFunction, Action1 endAction, Task1 promise, Boolean requiresSynchronization)
[09:27:17] [Octopus Deploy] — End of stack trace from previous location where exception was thrown —
[09:27:17] [Octopus Deploy] at System.Net.Http.ConnectHelper.EstablishSslConnectionAsyncCore(Stream stream, SslClientAuthenticationOptions sslOptions, CancellationToken cancellationToken)
[09:27:17] [Octopus Deploy] — End of inner exception stack trace —
[09:27:17] [Octopus Deploy] at System.Net.Http.ConnectHelper.EstablishSslConnectionAsyncCore(Stream stream, SslClientAuthenticationOptions sslOptions, CancellationToken cancellationToken)
[09:27:17] [Octopus Deploy] at System.Threading.Tasks.ValueTask`1.get_Result()
[09:27:17] [Octopus Deploy] at System.Net.Http.HttpConnectionPool.CreateConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken)
[09:27:17] [Octopus Deploy] at System.Threading.Tasks.ValueTask`1.get_Result()
[09:27:17] [Octopus Deploy] at System.Net.Http.HttpConnectionPool.WaitForCreatedConnectionAsync(ValueTask`1 creationTask)
[09:27:17] [Octopus Deploy] at System.Threading.Tasks.ValueTask`1.get_Result()
[09:27:17] [Octopus Deploy] at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken)
[09:27:17] [Octopus Deploy] at System.Net.Http.AuthenticationHelper.SendWithAuthAsync(HttpRequestMessage request, Uri authUri, ICredentials credentials, Boolean preAuthenticate, Boolean isProxyAuth, Boolean doRequestAuth, HttpConnectionPool pool, CancellationToken cancellationToken)
[09:27:17] [Octopus Deploy] at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
[09:27:17] [Octopus Deploy] at System.Net.Http.HttpClient.FinishSendAsyncBuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts)
[09:27:17] [Octopus Deploy] at Octopus.Client.OctopusAsyncClient.DispatchRequest[TResponseResource](OctopusRequest request, Boolean readResponse)
[09:27:17] [Octopus Deploy] at Octopus.Client.OctopusAsyncClient.Get[TResource](String path, Object pathParameters)
[09:27:17] [Octopus Deploy] at Octopus.Client.OctopusAsyncRepository.LoadRootDocumentInner()
[09:27:17] [Octopus Deploy] — End of inner exception stack trace —
[09:27:17] [Octopus Deploy] at Octopus.Client.OctopusAsyncRepository.LoadRootDocumentInner()
[09:27:17] [Octopus Deploy] at Octopus.Client.OctopusAsyncClient.Create(OctopusServerEndpoint serverEndpoint, OctopusClientOptions options, Boolean addHandler, String requestingTool)
[09:27:17] [Octopus Deploy] at Octopus.Client.OctopusAsyncClient.Create(OctopusServerEndpoint serverEndpoint, OctopusClientOptions options, String requestingTool)
[09:27:17] [Octopus Deploy] at Octopus.Cli.Commands.ApiCommand.Execute(String[] commandLineArguments) in C:\buildAgent\work\289bf0fca31007af\source\Octopus.Cli\Commands\ApiCommand.cs:line 178
[09:27:17] [Octopus Deploy] at Octopus.Cli.CliProgram.Run(String[] args) in C:\buildAgent\work\289bf0fca31007af\source\Octopus.Cli\CliProgram.cs:line 52
[09:27:17] [Octopus Deploy] Exit code: -3
[09:27:17] [Octopus Deploy] Octo.exe exit code: 253

Hi Darren,

Thanks for reaching out - sadly we had an issue over the weekend where one of the CA-supplied intermediate certificates in our chain expired. We do have a new certificate, but we will need to re-provision your instance to apply it. Are you happy with us going ahead with this now, outside your maintenance window, to get this resolved?

Look forward to hearing from you soon.

Best,
Jeremy

Hi Jeremy!

Yes, please! Unfortunately, it is useless to us right now anyway :frowning:

Thanks,
Darren

Hey Darren,

I’ve kicked off the re-provision. I will update you when you can retry. It should take under a half hour. Let me know if you have any questions in the mean-time.

Thanks,
Jeremy

Hey Darren,

Your instance has been re-provisioned. Can you test it and let me know if it’s working?

Thanks,
Jeremy

We are up and running again! Thank you for the help :slight_smile:

1 Like

You’re very welcome Darren.

Sorry for the inconvenience. Have a great rest of your week.

Thanks,
Jeremy

@jeremy.miller When is the planned maintenance window to fix this? We are having the same problem. Can you reprovision ours as well? What impact does a preprovision have?

Hi Justin,

Cloud instances have varied maintenance windows, so without knowing which cloud server is yours I couldn’t say. If you want to tell me your cloud instance/address I can manually re-provision it. The only impact would be some downtime while it happens. It has been taking less than 15 minutes so there isn’t much of an outage. Would you like me to do yours? If you want to private message me the address for privacy reasons, feel free to. If you would also just like to know your maintenance window and not actually manually intervene I can do that as well.

Thanks,
Jeremy

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