Upgraded and renewed license not working correctly

reliability
(Ben Wyatt) #1

Our initial one-year server license expired in June. We decided this week to renew the license and upgrade to a tier that allows more deployment targets (25, up from 5). After paying for it, the automated system gave us a new license, which I applied immediately.

Octopus Server shows the correct License Limits for our updated license, but it still says the license expired 108 days ago. Is there anything I can do? (I have already emailed support, but I’m in a bit of a time crunch right now.)

(Paul Calvert) #3

Hi Ben,

Thanks for getting in touch. I can see an ongoing email chain with our Sales team regarding this issue.

Are you happy for me to close this topic?

Best regards,
Paul