"The package could not be downloaded from NuGet."

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1

I’m configuring a new Octopus Deploy server and am having problems testing my first deployment. I am getting the following error in the “Download packages from NuGet” release step:

A child activity failed: The package could not be downloaded from NuGet. Please see the below errors for details. If you are getting a package verification error, try switching to a Windows File Share package repository to see if that helps.

ERROR Unable to download package: Could not find package [MyPackageName] 1.0.9.0 in feed: ‘\[IPAddress]\NugetRepository1’ System.Exception: Could not find package [MyPackageName] 1.0.9.0 in feed: '\[IPAddress]\NugetRepository1’at Octopus.Server.Tasks.Deploy.DownloadPackageActivity.FindPackage(Int32 attempt) in c:\BuildAgent\work\e6923628be6eaf72\source\Octopus.Server\Tasks\Deploy\DownloadPackageActivity.cs:line 116at Octopus.Server.Tasks.Deploy.DownloadPackageActivity.AttemptToFindAndDownloadPackage(Int32 attempt, String cacheDirectory, IPackage& downloadedPackage, String& path) in c:\BuildAgent\work\e6923628be6eaf72\source\Octopus.Server\Tasks\Deploy\DownloadPackageActivity.cs:line 98at Octopus.Server.Tasks.Deploy.DownloadPackageActivity.AttemptToDownload() in c:\BuildAgent\work\e6923628be6eaf72\source\Octopus.Server\Tasks\Deploy\DownloadPackageActivity.cs:line 622012-10-03 17:53:52 DEBUG Finding package (attempt 2 of 5)

I have the Octopus website application pool running under a local machine account. The Nuget repository is a file share on a machine in another domain. The share grants read permissions to a local user account with the same username and password as the one hosting the Octopus site. When I test the Nuget repository from the Octopus configuration page, it works correctly and shows the packages.

Am I missing something?

EDIT: I believe I have found what I was missing. I had to setup the Octopus service, in addition to the app pool, to run under the local machine account I created instead of its default of Local System. I’m not sure if this will have any other impacts but I’m now able to get packages and deploy them to tentacles.

2

Hi James,

I was about to reply with the solution that you mentioned in your edit - the deployment is done using that Windows service. Generally that service doesn’t need too much in the way of permissions so changing the identity shouldn’t cause too many problems.

Paul

3

Thanks!