Tentacle Connection

Hi,
When trying to establish a connecting from the tenticle to octpus server via Connectivity check the following error is presented :-

Not connected. The machine has not completed a post-configuration handshake, so communication is not yet established.

The Tenticle is installed and with the configuration to speak to the octopus server - can you advise on fixes/checks which should be made ?
Regards,
Alan
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Detailed Error :-
The last recorded failure on the connection was:

Error 09:40:20
System.AggregateException: One or more errors occurred. —> System.AggregateException: One or more errors occurred. —> System.TimeoutException: A response was not received within 00:02:00
at Pipefish.Util.TaskExtensions.d__01.MoveNext() in y:\work\3cbe05672d69a231\source\Pipefish\Util\TaskExtensions.cs:line 15 --- End of inner exception stack trace --- --- End of inner exception stack trace --- at Microsoft.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at Microsoft.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task) at Octopus.Server.Communications.Handshaking.BackgroundPassiveTentacleSquidFinder.<DiscoverSquid>d__a.MoveNext() in y:\work\refs\heads\master\source\Octopus.Server\Communications\Handshaking\BackgroundPassiveTentacleSquidFinder.cs:line 96 ---> (Inner Exception #0) System.AggregateException: One or more errors occurred. ---> System.TimeoutException: A response was not received within 00:02:00 at Pipefish.Util.TaskExtensions.<WithTimeout>d__01.MoveNext() in y:\work\3cbe05672d69a231\source\Pipefish\Util\TaskExtensions.cs:line 15
— End of inner exception stack trace —
—> (Inner Exception #0) System.TimeoutException: A response was not received within 00:02:00
at Pipefish.Util.TaskExtensions.d__0`1.MoveNext() in y:\work\3cbe05672d69a231\source\Pipefish\Util\TaskExtensions.cs:line 15<—
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Hi Alan,

Thanks for contacting us. Could you please send us your tentacle’s log files to have a glimpse of what may be wrong in it? They are usually on C:\Octopus\Logs. Also please let us know if the tentacle was set as Listening or Polling.

Thanks!

Dalmiro