My customer is reporting issues regarding deployment which is randomly occuring in his farm.
Please note that exclusions has been added to concern octopus deploy directories and that the issue is occuring randomly.
Here is the logs provided by the client from deployment console (client’s side):
Task started: mercredi, 13 janvier 2021 2:31:18 +01:00
Task completed: mercredi, 13 janvier 2021 2:37:54 +01:00
Task duration: 7 minutes
Server version: 2020.4.2+Branch.tags-2020.4.2.Sha.98abeed4da0a5925c8ad8dea7f91bda088a5858d
Server node: OPASW003H
| == Failed: Deploy emidas-sql release 2021.1.11.1 to STG ==
14:31:18 Verbose | Guided failure is not enabled for this task
14:37:53 Info | Requesting cancellation…
|
| == Failed: Step 1: Create application directory ==
14:37:54 Fatal | The step failed: This task has been canceled.
14:37:54 Info | The operation was canceled.
|
| == Failed: BSASW102S ==
14:31:18 Verbose | Octopus Server version: 2020.4.2+Branch.tags-2020.4.2.Sha.98abeed4da0a5925c8ad8dea7f91bda088a5858d
14:31:18 Verbose | Environment Information:
| IsRunningInContainer: False
| OperatingSystem: Microsoft Windows 6.3.9600
| OsBitVersion: x64
| Is64BitProcess: True
| CurrentUser: NT AUTHORITY\SYSTEM
| MachineName: OPASW003H
| ProcessorCount: 4
| CurrentDirectory: C:\Windows\system32
| TempDirectory: C:\Windows\TEMP
| HostProcessName: Octopus.Server
| PID: 2244
14:31:18 Verbose | Executing Create application directory (type Run a Script) on BSASW102S
14:31:18 Verbose | Using Calamari.netfx 14.11.1
14:31:18 Verbose | Using Calamari.linux-x64 14.11.1
14:31:18 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\Work\20210113133118-407598-3’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
14:37:54 Verbose | Swallowing OperationCanceledException while waiting for last of the process output.
14:37:54 Verbose | Swallowing OperationCanceledException while waiting for last of the process output.
14:37:54 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\Work\20210113133118-407598-3 exited with code -1
14:37:54 Verbose | Updating manifest with output variables
14:37:54 Verbose | Updating manifest with action evaluated variables
14:37:54 Fatal | The remote script failed with exit code -1
14:37:54 Fatal | The action Create application directory on BSASW102S failed
|
| == Pending: Acquire packages ==
|
| == Pending: Step 2: Deploy a package - Midas ==
|
| == Pending: Step 3: Deploy SQL scripts ==
|
| == Pending: Step 4: Slack - Notify Deployment ==
|
| == Pending: Step 5: Slack - Upload SQL Log ==
|
In other logs there is nothing that can help troubleshoot the issue.
Thanks for getting in touch! Sorry to hear that your customer has run into an issue here.
It looks like they’re using a script to create a directory which isn’t completing successfully. It’s interesting that it happens randomly, this would suggest that the script works, but something is stopping it from completing.
Instead of running a script to create a directory, could your customer try using a Custom installation directory? This can be added to the deploy a package step within the configure features option.
The reason I suggest this is because it would narrow down if there is something in the script causing the failure or not. If we can find a working alternative, which I believe using a custom install directory is, then we’ll know if it’s the script causing the error or something on the local machine preventing it from working.
Please let me know how your customer gets on or if there is anything else I can help with.
Thank you for your response. I forward your answer to the client and he add that the error that is occurring today is that the health check is not working and here is the latest logs provided by the client.
Task ID: ServerTasks-407847
Related IDs: Spaces-1
Task status: Canceled
Task queued: lundi, 18 janvier 2021 7:41:13 +01:00
Task started: lundi, 18 janvier 2021 7:41:13 +01:00
Task completed: lundi, 18 janvier 2021 12:33:27 +01:00
Task duration: 5 hours
Server version: 2020.4.2+Branch.tags-2020.4.2.Sha.98abeed4da0a5925c8ad8dea7f91bda088a5858d
Server node: OPASW003H
| == Failed: Check target health for Default Machine Policy ==
07:41:13 Info | Starting health check for machines with policy: Default Machine Policy.
07:41:13 Verbose | Found 20 matching machines
07:41:13 Info | Performing health check on 17 machines.
12:33:27 Info | Requesting cancellation…
|
| == Success: Check deployment target: BPASW001H ==
07:41:13 Verbose | Performing health check on machine
07:41:29 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\Work\20210118064128-407847-4’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
07:41:30 Info | Host Name: BPASW001H
07:41:30 Info | Running As: WORKGROUP\SYSTEM (Local Administrator: True)
07:41:30 Info | Running Tentacle version 5.0.13
07:41:30 Info | Tentacle communication uses a ‘sha256RSA’ certificate
07:41:30 Info | Running latest version of Calamari: 14.11.1
07:41:31 Info | Drive C: has 13 GB available
07:41:31 Info | Drive D: has 70 GB available
07:41:31 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\Work\20210118064128-407847-4 exited with code 0
07:41:31 Verbose | Exit code: 0
07:41:31 Verbose | Recording health check results
|
| == Success: Check deployment target: BPASW101H ==
07:41:13 Verbose | Performing health check on machine
07:41:29 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\Work\20210118064128-407847-4’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
07:41:32 Info | Host Name: BPASW101H
07:41:32 Info | Running As: WORKGROUP\SYSTEM (Local Administrator: True)
07:41:32 Info | Running Tentacle version 5.0.13
07:41:32 Info | Tentacle communication uses a ‘sha256RSA’ certificate
07:41:32 Info | Running latest version of Calamari: 14.11.1
07:41:32 Info | Drive C: has 14 GB available
07:41:32 Info | Drive D: has 83 GB available
07:41:32 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\Work\20210118064128-407847-4 exited with code 0
07:41:32 Verbose | Exit code: 0
07:41:32 Verbose | Recording health check results
|
| == Success: Check deployment target: BPASW102H ==
07:41:13 Verbose | Performing health check on machine
07:41:29 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\Work\20210118064128-407847-4’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
07:41:31 Info | Host Name: BPASW102H
07:41:31 Info | Running As: WORKGROUP\SYSTEM (Local Administrator: True)
07:41:31 Info | Running Tentacle version 5.0.13
07:41:31 Info | Tentacle communication uses a ‘sha256RSA’ certificate
07:41:31 Info | Running latest version of Calamari: 14.11.1
07:41:31 Info | Drive C: has 15 GB available
07:41:31 Info | Drive D: has 83 GB available
07:41:31 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\Work\20210118064128-407847-4 exited with code 0
07:41:31 Verbose | Exit code: 0
07:41:31 Verbose | Recording health check results
|
| == Success: Check deployment target: BPASW002H ==
07:41:13 Verbose | Performing health check on machine
07:41:29 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\Work\20210118064127-407847-4’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
07:41:30 Info | Host Name: BPASW002H
07:41:30 Info | Running As: WORKGROUP\SYSTEM (Local Administrator: True)
07:41:30 Info | Running Tentacle version 5.0.13
07:41:30 Info | Tentacle communication uses a ‘sha256RSA’ certificate
07:41:30 Info | Running latest version of Calamari: 14.11.1
07:41:30 Info | Drive C: has 14 GB available
07:41:30 Info | Drive D: has 74 GB available
07:41:30 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\Work\20210118064127-407847-4 exited with code 0
07:41:30 Verbose | Exit code: 0
07:41:30 Verbose | Recording health check results
|
| == Success: Check deployment target: OPASW003H ==
07:41:13 Verbose | Performing health check on machine
07:41:14 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\OctopusAgent\Work\20210118064113-407847-4’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
07:41:16 Info | Host Name: OPASW003H
07:41:16 Info | Running As: WORKGROUP\SYSTEM (Local Administrator: True)
07:41:16 Info | Running Tentacle version 5.0.13
07:41:16 Info | Tentacle communication uses a ‘sha256RSA’ certificate
07:41:16 Info | Running latest version of Calamari: 14.11.1
07:41:16 Info | Drive C: has 18 GB available
07:41:16 Info | Drive D: has 44 GB available
07:41:16 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\OctopusAgent\Work\20210118064113-407847-4 exited with code 0
07:41:16 Verbose | Exit code: 0
07:41:16 Verbose | Recording health check results
|
| == Success: Check deployment target: BPASW003H ==
07:41:13 Verbose | Performing health check on machine
07:41:29 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\Work\20210118064128-407847-4’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
07:41:29 Info | Host Name: BPASW003H
07:41:29 Info | Running As: WORKGROUP\SYSTEM (Local Administrator: True)
07:41:29 Info | Running Tentacle version 5.0.13
07:41:29 Info | Tentacle communication uses a ‘sha256RSA’ certificate
07:41:29 Info | Running latest version of Calamari: 14.11.1
07:41:29 Info | Drive C: has 14 GB available
07:41:29 Info | Drive D: has 74 GB available
07:41:29 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\Work\20210118064128-407847-4 exited with code 0
07:41:30 Verbose | Exit code: 0
07:41:30 Verbose | Recording health check results
|
| == Success: Check deployment target: BPASW004H ==
07:41:13 Verbose | Performing health check on machine
07:41:29 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\Work\20210118064129-407847-4’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
07:41:29 Info | Host Name: BPASW004H
07:41:29 Info | Running As: WORKGROUP\SYSTEM (Local Administrator: True)
07:41:29 Info | Running Tentacle version 5.0.13
07:41:29 Info | Tentacle communication uses a ‘sha256RSA’ certificate
07:41:30 Info | Running latest version of Calamari: 14.11.1
07:41:30 Info | Drive C: has 14 GB available
07:41:30 Info | Drive D: has 74 GB available
07:41:30 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\Work\20210118064129-407847-4 exited with code 0
07:41:30 Verbose | Exit code: 0
07:41:30 Verbose | Recording health check results
|
| == Success: Check deployment target: BSASW001S ==
07:41:14 Verbose | Performing health check on machine
07:41:44 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\Work\20210118064143-407847-1’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
07:41:46 Info | Host Name: BSASW001S
07:41:46 Info | Running As: WORKGROUP\SYSTEM (Local Administrator: True)
07:41:46 Info | Running Tentacle version 5.0.13
07:41:46 Info | Tentacle communication uses a ‘sha256RSA’ certificate
07:41:46 Info | Running latest version of Calamari: 14.11.1
07:41:46 Info | Drive C: has 15 GB available
07:41:46 Info | Drive D: has 51 GB available
07:41:46 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\Work\20210118064143-407847-1 exited with code 0
07:41:46 Verbose | Exit code: 0
07:41:46 Verbose | Recording health check results
|
| == Success: Check deployment target: BSASW002S ==
07:41:16 Verbose | Performing health check on machine
07:41:47 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\Work\20210118064146-407847-1’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
07:41:55 Info | Host Name: BSASW002S
07:41:55 Info | Running As: WORKGROUP\SYSTEM (Local Administrator: True)
07:41:55 Info | Running Tentacle version 5.0.13
07:41:55 Info | Tentacle communication uses a ‘sha256RSA’ certificate
07:41:55 Info | Running latest version of Calamari: 14.11.1
07:41:55 Info | Drive C: has 14 GB available
07:41:55 Info | Drive D: has 63 GB available
07:41:55 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\Work\20210118064146-407847-1 exited with code 0
07:41:55 Verbose | Exit code: 0
07:41:55 Verbose | Recording health check results
|
| == Success: Check deployment target: BSASW101S ==
07:41:30 Verbose | Performing health check on machine
07:42:00 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\Work\20210118064159-407847-1’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
07:42:08 Info | Host Name: BSASW101S
07:42:08 Info | Running As: WORKGROUP\SYSTEM (Local Administrator: True)
07:42:08 Info | Running Tentacle version 5.0.13
07:42:08 Info | Tentacle communication uses a ‘sha256RSA’ certificate
07:42:08 Info | Running latest version of Calamari: 14.11.1
07:42:08 Info | Drive C: has 15 GB available
07:42:08 Info | Drive D: has 48 GB available
07:42:08 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\Work\20210118064159-407847-1 exited with code 0
07:42:08 Verbose | Exit code: 0
07:42:08 Verbose | Recording health check results
|
| == Failed: Check deployment target: BSASW102S ==
07:41:30 Verbose | Performing health check on machine
07:42:00 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\Work\20210118064200-407847-1’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
12:33:27 Verbose | Swallowing OperationCanceledException while waiting for last of the process output.
12:33:27 Verbose | Swallowing OperationCanceledException while waiting for last of the process output.
12:33:27 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\Work\20210118064200-407847-1 exited with code -1
12:33:27 Verbose | Exit code: -1
12:33:27 Fatal | The remote script failed with exit code -1
12:33:27 Verbose | The remote script failed with exit code -1
| Octopus.Server.Orchestration.Targets.Tasks.ActionHandlerFailedException: The remote script failed with exit code -1
| at Octopus.Server.Orchestration.ServerTasks.Deploy.ActionDispatch.SuccessArbitrator.ThrowIfNotSuccessfull(IActionHandlerResult result) in C:\buildAgent\work\77a480eb4131d316\source\Octopus.Server\Orchestration\ServerTasks\Deploy\ActionDispatch\SuccessArbitrator.cs:line 22
| at Octopus.Server.Orchestration.ServerTasks.Deploy.ActionDispatch.AdHocActionDispatcher.Dispatch(Machine machine, ActionHandlerInvocation actionHandler, VariableCollection variables) in C:\buildAgent\work\77a480eb4131d316\source\Octopus.Server\Orchestration\ServerTasks\Deploy\ActionDispatch\AdHocActionDispatcher.cs:line 62
| at Octopus.Server.Orchestration.ServerTasks.HealthCheck.Controllers.MachineHealthController.CheckHealth(Machine machine) in C:\buildAgent\work\77a480eb4131d316\source\Octopus.Server\Orchestration\ServerTasks\HealthCheck\Controllers\MachineHealthController.cs:line 48
| at Octopus.Server.Orchestration.ServerTasks.HealthCheck.HealthCheckService.PerformHealthCheck(Machine machine, ExceptionHandling exceptionHandling, Action`2 customAction) in C:\buildAgent\work\77a480eb4131d316\source\Octopus.Server\Orchestration\ServerTasks\HealthCheck\HealthCheckService.cs:line 92
| Octopus.Server version 2020.4.2 (2020.4.2+Branch.tags-2020.4.2.Sha.98abeed4da0a5925c8ad8dea7f91bda088a5858d)
12:33:27 Verbose | Recording health check results
|
| == Success: Check deployment target: BPASW005H ==
07:41:30 Verbose | Performing health check on machine
07:41:45 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\Work\20210118064145-407847-4’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
07:41:46 Info | Host Name: BPASW005H
07:41:46 Info | Running As: WORKGROUP\SYSTEM (Local Administrator: True)
07:41:46 Info | Running Tentacle version 5.0.13
07:41:46 Info | Tentacle communication uses a ‘sha256RSA’ certificate
07:41:46 Info | Running latest version of Calamari: 14.11.1
07:41:47 Info | Drive C: has 14 GB available
07:41:47 Info | Drive D: has 75 GB available
07:41:47 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\Work\20210118064145-407847-4 exited with code 0
07:41:47 Verbose | Exit code: 0
07:41:47 Verbose | Recording health check results
|
| == Success: Check deployment target: BQASW001S ==
07:41:31 Verbose | Performing health check on machine
07:41:46 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\Work\20210118064146-407847-254’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
07:41:50 Info | Host Name: BQASW001S
07:41:50 Info | Running As: WORKGROUP\SYSTEM (Local Administrator: True)
07:41:50 Info | Running Tentacle version 5.0.13
07:41:50 Info | Tentacle communication uses a ‘sha256RSA’ certificate
07:41:50 Info | Running latest version of Calamari: 14.11.1
07:41:50 Info | Drive C: has 18 GB available
07:41:50 Info | Drive D: has 67 GB available
07:41:50 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\Work\20210118064146-407847-254 exited with code 0
07:41:50 Verbose | Exit code: 0
07:41:50 Verbose | Recording health check results
|
| == Success: Check deployment target: BQASW101S ==
07:41:31 Verbose | Performing health check on machine
07:41:47 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\Work\20210118064146-407847-45’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
07:41:51 Info | Host Name: BQASW101S
07:41:51 Info | Running As: WORKGROUP\SYSTEM (Local Administrator: True)
07:41:51 Info | Running Tentacle version 5.0.13
07:41:51 Info | Tentacle communication uses a ‘sha256RSA’ certificate
07:41:51 Info | Running latest version of Calamari: 14.11.1
07:41:51 Info | Drive C: has 18 GB available
07:41:51 Info | Drive D: has 50 GB available
07:41:51 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\Work\20210118064146-407847-45 exited with code 0
07:41:51 Verbose | Exit code: 0
07:41:51 Verbose | Recording health check results
|
| == Success: Check deployment target: BPASW006H ==
07:41:32 Verbose | Performing health check on machine
07:41:47 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\Work\20210118064147-407847-4’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
07:41:48 Info | Host Name: BPASW006H
07:41:48 Info | Running As: WORKGROUP\SYSTEM (Local Administrator: True)
07:41:48 Info | Running Tentacle version 5.0.13
07:41:48 Info | Tentacle communication uses a ‘sha256RSA’ certificate
07:41:48 Info | Running latest version of Calamari: 14.11.1
07:41:48 Info | Drive C: has 14 GB available
07:41:48 Info | Drive D: has 73 GB available
07:41:48 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\Work\20210118064147-407847-4 exited with code 0
07:41:48 Verbose | Exit code: 0
07:41:48 Verbose | Recording health check results
|
| == Success: Check deployment target: BPASW007H ==
07:41:46 Verbose | Performing health check on machine
07:42:01 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\Work\20210118064201-407847-232’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
07:42:07 Info | Host Name: BPASW007H
07:42:07 Info | Running As: WORKGROUP\SYSTEM (Local Administrator: True)
07:42:07 Info | Running Tentacle version 5.0.13
07:42:07 Info | Tentacle communication uses a ‘sha256RSA’ certificate
07:42:07 Info | Running latest version of Calamari: 14.11.1
07:42:07 Info | Drive C: has 15 GB available
07:42:07 Info | Drive D: has 73 GB available
07:42:07 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\Work\20210118064201-407847-232 exited with code 0
07:42:07 Verbose | Exit code: 0
07:42:07 Verbose | Recording health check results
|
| == Success: Check deployment target: BPASW008H ==
07:41:47 Verbose | Performing health check on machine
07:42:02 Verbose | Starting C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in working directory ‘D:\production\applications\Octopus Deploy\Work\20210118064202-407847-4’ using ‘Western European (DOS)’ encoding running as ‘NT AUTHORITY\SYSTEM’ with the same environment variables as the launching process
07:42:06 Info | Host Name: BPASW008H
07:42:06 Info | Running As: WORKGROUP\SYSTEM (Local Administrator: True)
07:42:06 Info | Running Tentacle version 5.0.13
07:42:06 Info | Tentacle communication uses a ‘sha256RSA’ certificate
07:42:06 Info | Running latest version of Calamari: 14.11.1
07:42:07 Info | Drive C: has 14 GB available
07:42:07 Info | Drive D: has 70 GB available
07:42:07 Verbose | Process C:\Windows\system32\WindowsPowershell\v1.0\PowerShell.exe in D:\production\applications\Octopus Deploy\Work\20210118064202-407847-4 exited with code 0
07:42:07 Verbose | Exit code: 0
07:42:07 Verbose | Recording health check results
|
Please note that I asked the SOC Team to exclude tentacles/octopus deploy directories and sub-directories from the antivirus scan.
Following my last reply may I know if there is a way to change the verbosity level of the logs? In the logs provided by the client, am unable to have more info whether the issue is being caused by network or something else thus making the troubleshooting process difficult for me.
Thank you for getting back to me with the extra information.
The first place I would start the investigation of health check would be tentacle logs. These are usually found by default in C:\Octopus\Logs on the target machine and are named Octopus.Tentacle.*.txt - this should provide some more information that would help us get to the bottom of what is causing this.
If your customer hasn’t run through it already, we have an extensive tentacle troubleshooting guide that may be worth running through.
Thank you for the guide, we followed the instructions and were able to retrieve logs by changing the logging level,please find attachment for the logs.
Thank you for sending over the extra logs. It looks like the customer is in contact with us over email now. We’ll carry on there and I’ll update here when we’ve reached a solution.