Subscriptions not working

[Phil_D]

Below is my webhook configuration. Current the web hook is not firing for any deployment. I checked the audit trail and there are no events being captured by it and I dont see any fails. Any idea as to why this is occurring?

[

{
“Id”: “Subscriptions-1”,
“Name”: “Deployment Webhook”,
“Type”: “Event”,
“IsDisabled”: false,
“EventNotificationSubscription”: {
“Filter”: {
“Users”: [],
“Projects”: [],
“Environments”: [],
“EventGroups”: [
“Deployment”,
“AutoDeploy”
],
“EventCategories”: [
“DeploymentSucceeded”
],
“Tenants”: [],
“Tags”: [],
“DocumentTypes”: [
“Deployments”
]
},
“EmailTeams”: [],
“EmailFrequencyPeriod”: “01:00:00”,
“EmailPriority”: “Normal”,
“EmailDigestLastProcessed”: null,
“EmailDigestLastProcessedEventAutoId”: null,
“EmailShowDatesInTimeZoneId”: “Pacific Standard Time”,
“WebhookURI”: “http://phild/Harlequin/api/Deployment/”,
“WebhookTeams”: [
“Teams-23”
],
“WebhookTimeout”: “00:00:10”,
“WebhookHeaderKey”: null,
“WebhookHeaderValue”: null,
“WebhookLastProcessed”: null,
“WebhookLastProcessedEventAutoId”: null
},
“Links”: {
“Self”: “/api/subscriptions/Subscriptions-1”
}
}
]

[Kenneth_Bates]

Hi Phil,

Thanks for getting in touch! I’m sorry to hear you’re hitting this issue. Do you see any entries in your subscription logs? You can view this in the web portal under Configuration > Diagnostics > Subscription Logs.

Which version of Octopus are you currently running? It’s possible you could be hitting a previously known and fixed issue, such as the following where web hooks were not firing for users with scoped permissions (fixed in 2018.3.0).

Issue: Subscriptions permission bug with Machine events

I’d like to confirm and further attempt to reproduce this.

I look forward to hearing back and getting to the bottom of this one!

Best regards,

Kenny

[Phil_D]

@Kenneth_Bates

2018.3.0

There are logs but they all say
Info

No notifications need to be sent at this time (upToEventAutoId:223815).

October 19th 2018 03:28:27

Info

No notifications need to be sent at this time (upToEventAutoId:223815).

I am on version 2018.2.0. I will ask our admin to update to latest.

[Kenneth_Bates]

Hi Phil,

Thanks for following up and letting me know! I suspect an upgrade to latest will resolve this issue, and I’m keen to hear the outcome. Please reach out if you’re still hitting this same issue!

Best regards,

Kenny

[Phil_D]

I am not in charge of administering the octopus instance. I have reached out to our admin to get it upgraded.