Release created and completed green, but task summary shows step 11 / 16 still running

(Jon Vaughan) #1

We have a release that’s been created and deployed. The deployment was successful, all steps ran and the slack notification was sent as the last step.

However, when we look at the task summary it’s showing step 11/16 still running.

(Kenneth Bates) #3

Hi Jon,

Thanks for getting in touch! I’m sorry to hear you’re hitting this unexpected and strange behavior. I’m wondering if the task log is somehow being corrupted. Would you be willing to send us through the full task log from this deployment? You can mark this thread as private, or send it through to us at support at octopus dot com and I can retrieve it from there. The following doc page outlines how to download this task log.

Additionally, what message do you see when you hover your mouse over the green ticks?

I look forward to hearing back and getting to the bottom of this one!

Best regards,


(Jon Vaughan) #4

raw logs sent to waiting on a reply.

(Kenneth Bates) #5

Hi Jon,

Thanks for letting me know here. I’ve responded to your email. :slight_smile:

Best regards,


(system) closed #6

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