Octopus does not show the Jira work item

reliability
(Aref) #1

We use Jira, GitHub, TeamCity and Octopus Deploy (cloud)

I have followed the instructions on this page to fetch the metadata information during build:

When I commit a change I put the Jira ticket number in both BE-402 and [BE-402] formats (which one is better?).

TeamCity’s Octopus Plugin shows that metadata has been fetched.

In Octopus Deploy instance Jira has been configured (via Configuration --> Settings menu) however the package version does not show the Jira work item.

I’ve tried several things but none worked. Can you please see what the issue is?

(Justin Walsh) #4

Hi @aref!

Either of those Jira issue formats should be picked up by our parser, so no worries there. If you would like to send through some information here, we can take a look and see where the error lies. If you would like to drop an email to support@octopus.com with the following information, we’ll dig in ASAP.

  • A screenshot of your Jira settings page in Octopus.
  • A screenshot of the Octopus package page of the build’s package.
  • A copy of your Team City build log from this build, so we can see the traversal of the data through your pipeline.

Look forward to hearing from you soon!

(system) closed #6

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