Octopus Deploy 2.5.10.567, The passwords do not match

Legacy Uncategorised
#1

Hi Octopus Deploy Support,

I’m trying to add a user to the aforementioned Octopus Deploy version install but all it says is that “The passwords do not match” - which is nonsense as they do!

I’ve looked in the Event log and also in Octopus Deploy’s error log but there’s nothing there other than in the RavenDB.txt where I can see shedloads of:

2015-01-26 01:46:57.4605 ERROR Could not re-lease subscription license
2015-01-26 02:46:56.3039 ERROR Could not re-lease subscription license
2015-01-26 03:46:55.9926 ERROR Could not re-lease subscription license
2015-01-26 04:46:56.4796 ERROR Could not re-lease subscription license
2015-01-26 05:46:56.3535 ERROR Could not re-lease subscription license
2015-01-26 06:46:56.8856 ERROR Could not re-lease subscription license
2015-01-26 07:46:56.6715 ERROR Could not re-lease subscription license
2015-01-26 08:46:57.1245 ERROR Could not re-lease subscription license
2015-01-26 09:20:39.2649 ERROR Could not re-lease subscription license

Any help gratefully received!

Regards

Mark

Mark Lamprecht
Web Operations Team
Royal Society of Chemistry,
Thomas Graham House,
Science Park, Milton Road,
Cambridge, UK

#2

Hi,

I’ve found a workaround by sending out invites to users instead - when they sign up it doesn’t complain that the passwords don’t match and instead signs them up and lets them log in.

Mark

#3

Hi Mark,

Thanks for getting in touch! Could you please let us know from which browser + exact version are you trying to do this? This is a client-side error msg and this info will help us trying to reproduce it.

In addition, please try from another browser and let us know how it goes.

Thanks!

Dalmiro

#4

Hi Dalmiro,

I’m using FFv35.0

It works fine in Chrome and IEv10. :frowning:

Regards

Mark

#5

Hi Mark,

I’ve added a GitHub issue to see if we can replicate/track this down.

Vanessa

#6