Starting with version: 2.5.4.280 we’ve had a few crashes and another occurred last night with the latest version. See below for details. Any ideas? Anyone else having this issue?
We believe we’ve tracked this one down, and have posted an updated build 2.5.6 at http://octopusdeploy.com/downloads to address the issue. Please let me know if you hit any further problems at all.
I have had two crashes of the primary Windows service OctopusDeploy over the last two weeks on 2.5.8.447. I can’t find anything that jumps out in the logs other than some failed messages. Is this still being looked into?
Are you in a position to upgrade to 2.5.11? Quite a few different issues around the crash were also updated, so please let me know if this is possible, and we will go from there.
The crash data from 2.5.8 did not help to pinpoint the issue, so extra information will not help here.
Given Arri’s response, is there any other information we can provide to get this tracked down? We can surely schedule an upgrade but that doesn’t appear to be the fix.
Yeah nearly everything we have implemented and suggest are hacks because we have just not found the root source. And do note that for some customers upgrading, or applying the GC change or both have stopped the crashing. But it won’t account for all environments.
Currently we are writing up some documentation about how to turn on crash logging so we can give this out and get some more data to try in a(nother) effort to find this.
I am going to post it here and create a new post also to try and allow us to gather the data we need to (hopefully) track this down.
We have spent days on trying to get to the bottom of this with crash dumps we have previously gotten, and know it’s still an issue, hopefully a flood of more data might help.
Once you have your file, please name it to represent your company and upload it to the following location. https://file.ac/cMkQMTlkzkY/
If you can also email support at octopusdeploy dot com and notify us of the file you have uploaded and identify who you are this will help us.
Thanks! We do not require any extra information, just at this point the crash dump logs will be all that might finally help us to get the data we need.
So I enabled the crash dump and upgraded again to 2.5.11.614. This time I’m not experiencing any crashing. It would happen within a few mins, right now I’ve been running fine for 4+ hours.
One key difference is this time I put the server into maintenance mode prior to installing the upgrade. Previously when I upgraded and experienced issues, I did not enable maintenance mode.
I was able to upgrade to 2.6.1.796 after deleting RavenDB indexes. Unfortunately, OctopusDeploy seems to crash more for me now. I have another private thread for this issue but wanted to relay that I am crashing on 2.6.1.796.