Octo.cmd failed with exit code 4294967295

2020-10-20T15:36:43.7072503Z ##[section]Starting: Deploy to Transient Environment
2020-10-20T15:36:43.7284019Z ==============================================================================
2020-10-20T15:36:43.7284404Z Task : Deploy Octopus Release
2020-10-20T15:36:43.7284678Z Description : Deploy an Octopus Deploy Release
2020-10-20T15:36:43.7284947Z Version : 4.1.463
2020-10-20T15:36:43.7285163Z Author : Octopus Deploy
2020-10-20T15:36:43.7285502Z Help : Version: 4.1.463. More Information
2020-10-20T15:36:43.7285925Z ==============================================================================
2020-10-20T15:36:45.1762705Z b88cc66d-69b0-4165-8fc8-c737a9d3e978 exists true
2020-10-20T15:36:45.1846228Z (node:2440) Warning: Use Cipheriv for counter mode of aes-256-ctr
2020-10-20T15:36:45.1847008Z (node:2440) Warning: Use Cipheriv for counter mode of aes-256-ctr
2020-10-20T15:36:45.1847638Z (node:2440) Warning: Use Cipheriv for counter mode of aes-256-ctr
2020-10-20T15:36:45.1848461Z (node:2440) Warning: Use Cipheriv for counter mode of aes-256-ctr
2020-10-20T15:36:45.1849072Z (node:2440) Warning: Use Cipheriv for counter mode of aes-256-ctr
2020-10-20T15:36:45.1849607Z (node:2440) Warning: Use Cipheriv for counter mode of aes-256-ctr
2020-10-20T15:36:45.1850154Z (node:2440) Warning: Use Cipheriv for counter mode of aes-256-ctr
2020-10-20T15:36:45.1850519Z (node:2440) Warning: Use Cipheriv for counter mode of aes-256-ctr
2020-10-20T15:36:45.1850894Z (node:2440) Warning: Use Cipheriv for counter mode of aes-256-ctr
2020-10-20T15:36:45.1851255Z (node:2440) Warning: Use Cipheriv for counter mode of aes-256-ctr
2020-10-20T15:36:45.1851738Z (node:2440) Warning: Use Cipheriv for counter mode of aes-256-ctr
2020-10-20T15:36:45.1852086Z (node:2440) Warning: Use Cipheriv for counter mode of aes-256-ctr
2020-10-20T15:36:45.1852453Z (node:2440) Warning: Use Cipheriv for counter mode of aes-256-ctr
2020-10-20T15:36:45.1852795Z (node:2440) Warning: Use Cipheriv for counter mode of aes-256-ctr
2020-10-20T15:36:45.1912348Z [command]C:\windows\system32\cmd.exe /D /S /C “C:\hostedtoolcache\windows\octo\7.4.2\x64\octo.cmd version”
2020-10-20T15:36:45.5381374Z
2020-10-20T15:36:45.5383008Z D:\a\1\s>dotnet “C:\hostedtoolcache\windows\octo\7.4.2\x64/octo.dll” version
2020-10-20T15:36:45.5383909Z 7.4.2
2020-10-20T15:36:45.5497854Z [command]C:\windows\system32\cmd.exe /D /S /C "C:\hostedtoolcache\windows\octo\7.4.2\x64\octo.cmd deploy-release “–space=Spaces-1” “–project=Projects-21” “–releaseNumber=20201020.6” “–server=https://procom.octopus.app/” “–apiKey=" “–deployTo=Environments-2” “–tenant=CI-2410” “–variable=RegressionAutomatedTests:Smoke”"
2020-10-20T15:36:45.5630514Z
2020-10-20T15:36:45.5632949Z D:\a\1\s>dotnet “C:\hostedtoolcache\windows\octo\7.4.2\x64/octo.dll” deploy-release “–space=Spaces-1” “–project=Projects-21” “–releaseNumber=20201020.6” “–server=https://procom.octopus.app/” "–apiKey=
” “–deployTo=Environments-2” “–tenant=CI-2410” “–variable=RegressionAutomatedTests:Smoke”
2020-10-20T15:36:45.9882542Z Octopus Deploy Command Line Tool, version 7.4.2
2020-10-20T15:36:45.9891127Z
2020-10-20T15:36:46.1252112Z Detected automation environment: “AzureDevOps”
2020-10-20T15:36:47.4053670Z Found space: Default (Spaces-1)
2020-10-20T15:36:47.4063423Z Space name specified, process is now running in the context of space: Default
2020-10-20T15:36:47.4064187Z Handshaking with Octopus Server: https://procom.octopus.app/
2020-10-20T15:36:47.5377396Z Handshake successful. Octopus version: 2020.4.6; API version: 3.0.0
2020-10-20T15:36:47.6942933Z Authenticated as: Octopus Service Account (a service account)
2020-10-20T15:36:47.8139580Z The tenant ‘CI-2410’ does not exist or you do not have permissions to view it.
2020-10-20T15:36:47.8142318Z Exit code: -1
2020-10-20T15:36:47.8464347Z ##[error]Error: The process ‘C:\hostedtoolcache\windows\octo\7.4.2\x64\octo.cmd’ failed with exit code 4294967295
2020-10-20T15:36:47.8467517Z ##[error]Failed to deploy release The process ‘C:\hostedtoolcache\windows\octo\7.4.2\x64\octo.cmd’ failed with exit code 4294967295
2020-10-20T15:36:47.8568801Z ##[section]Finishing: Deploy to Transient Environment

Hi @vinayak.tillu ,

Looking at the log here, looks like this is stemming from the following error:
The tenant ‘CI-2410’ does not exist or you do not have permissions to view it.

If this isn’t a typo, it’s possible that the user associated with the API key does not have access to interact with this tenant.

I hope this helps, please let me know if you have any further questions!

this happened suddenly last evening. before this everything was working just fine. the tenant ci-2140 exists in octopus

Do you mind if I log into your cloud instance and take a look at your configuration?

Sure. for some reason. everything seems to have started working . but i want to know what went wrong. please have a look see. thank you

Thanks for letting me take a look - at cursory inspection of your audit log, the CI-2410 tenant was created at 15:56 UTC, where your build happened at 15:36 UTC - is it possible your provisioning scripts that spin up the tenant/infrastructure failed to run on this build?

Yes thats what happened but dont know why it would fail to do so. Creation of tenant is the last step from azure devops after it creates the release in octopus. Could it have happened as there was an upgrade pending on the workers ? we have a azure vm we use and i upgraded the tentacle. I cannot relate that it started to work after i upgraded the tentacle though.

Doesn’t seem like that would be the cause - the first place I would suggest looking is in the build log on the previous steps, if it had any output to indicate a failure.

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