Just wondering what we can expect from a license renewal perspective when the end of our license approaches. Will we get any form of alert, or can this feature be configured? Or do we just have to make a date in the calendar and keep it in mind?
Thanks for getting in touch. We do two things to better understand when you’re license is expiring.
We email the contact provided at the time of purchase. We send email alerts before expiry, the day it’s expiring and then a final reminder two months afterwards. If you renew within that timeframe, you won’t receive further notifications.
Octopus 3.12.0 and newer show a subtle license expiry notifications as per the following blog post.
The Configuration > License page tells you if your license is expiring/expired and we also show a notification indicating the same thing.
Hope this helps!
Thanks for your mail. I’m not in the office. I’ll get back to you tomorrow.
Perfect, thanks Rob. Good on you mate.