Lets Encrypt Timeout

Turns out our Lets Encrypt cert expired due to a continuously failing task. ACME v1 was no longer supported. So we upgraded to 2019.11.1 which is now generating a new problem:

Could not load and update the existing ACME account A task was canceled.
System.Threading.Tasks.TaskCanceledException: A task was canceled.

at Octopus.Server.Orchestration.ServerTasks.LetsEncrypt.ConfigureLetsEncryptTaskController.Register(ILogContext registerLogCorrelator) in C:\buildAgent\work\abb2fbfce959a439\source\Octopus.Server\Orchestration\ServerTasks\LetsEncrypt\ConfigureLetsEncryptTaskController.cs:line 398 Octopus.Server version 2019.11.1 (2019.11.1+Branch.tags-2019.11.1.Sha.76aaf408d6267ae85e04afcab8d20eece71e0dd6)

I’d be happy to run this manually if I knew how.

Hi Brandon,

Thanks for reaching out. I’m sorry your Octopus instance is experiencing problems with Let’s Encrypt. It’s hard to say what’s making the task cancel during the registration phase.

Might I suggest re-configuring Let’s Encrypt manually from Configuration -> Let’s Encrypt

Were those log messages from the server log or task log? If you send us the complete logs it will help us troubleshoot this.

Thank you
Frank