I created an instance on cloud as a free account at https://vipink.octopus.app/#/users/sign-in?iss=https%3A%2F%2Foctopus.com last night.
I get this error:
instance is not found
We’re sorry, but we couldn’t locate the instance you’re trying to access.
It’s most likely been deactivated by you, or it may have expired. For more information please check your Octopus Account, or contact support…
In my account page it shows instance is active.