How to make Octopus Deploy retry the failed step automatically after warning manual intervention?

[vashisth19]

Hi Team,

We are getting lots of error message “Access to path is denied” when moving files in a folder A to folder B in a custom step template which requires manual intervention to retry or ignore.

Action that has been already taken:

• Octopus Tentacle is already using a domain account which is in the local administrators group.
• local administrators group has access to the folders.

Wondering if anyone is experiencing this problem and if they have found a solution to automatically retries the step template after certain seconds when getting warning message which requires manual intervention. We are using Octopus v2019.1.6.

Thank you,
Vashisth

[dane.falvo]

Hi Vashisth,

Thanks for reaching out. Unfortunately there is nothing in our arsenal that can achieve exactly what you want. Some people have found that guided failure mode is a reasonable solution depending on their exact issue. I would recommend reading through here to find out if this meets your needs. https://octopus.com/docs/releases/guided-failures

You are also not the only person who is pining for this functionality. I would recommend adding your vote to our uservoice forum. https://octopusdeploy.uservoice.com/forums/170787-general/suggestions/6666180-automatically-retry-steps-if-they-are-failed

Let me know if there is anything else we can help you with.

Regards,

Dane.

[vashisth19]

Hi Dane,

Thanks for the update.

Regards,
Vashisth