Download as JSON

Hi All,

I am running octopus 4.0.10, there is an option to download variables as JSON but when I click it nothing happens.

Is this a known bug is there a quick work around to fix this issue by any chance?

thanks
Todd

Hi Todd,

Thanks for getting in touch! I’m sorry for this issue. I’ve confirmed the variable download via the UI works in latest (2021.1.6460) so at some point during this large version range this seems to have been fixed. I’m wondering if you’re hitting this bug which was specifically affecting Chrome 83 or newer preventing downloading in the portal.

Does that match your scenario? Does the download attempt work in any other browsers?

I hope that helps narrow down where the problem can be. Let me know how you go.

Best regards,

Kenny

Hi @Kenneth_Bates , thanks for the quick response. I Did test in chrome, edge, firefox and IE 11 and got the same issue.

Hi Todd,

Upgrading to the latest version would resolve this issue.

I’m the meantime, some users had success by using ctrl-click or right-click > open in new tab.

Regards,
Paul