Deployment of Nuget Package Finished but Task Hangs

We have the following scenario we are seeing:

Tentacle installed on 1 server. We use the custom install directory setting to unpack the nuget package to our file share on another server. This was done because of some restrictions by our IT department. This process works fine for over projects and environments. However last night when we were deploying the nuget package would complete but the task which was running the deployment would not complete it just hung there. We had to cancel the deployment because of this issue.

If we re-queued the deployment and left the file share step in we would get the following message displayed in the log:

Another deployment-related activity is in progress on this machine (Deploying package X, version Y); the request has been added to a queue. Has anyone else seen this?

Hi Matthew; which Octopus version (and Tentacle version/s) are you running?

Can you please attach a raw task log for the hanging deployment (http://docs.octopusdeploy.com/display/OD/Get+the+raw+output+from+a+task), and if possible retrieve OctopusTentacle.txt from the affected Tentacle machine (http://docs.octopusdeploy.com/display/OD/Log+files)?

Many thanks,
Nick

Here is the initial raw log. The other log file when trying to deploy the file share just says

Another deployment-related activity is in progress on this machine (Deploying package X, version Y); the request has been added to a queue.

So I did not include them We are on version 2.3.3.1369.

Raw_1.txt (5 KB)

Thanks for the log. Are you back up and running now, and if so, does the issue recur?

A couple of things to try:

Tentacle.exe reset-activities

…will clear out anything left hanging on the Tentacle.

Upgrading the Tentacle to version 2.3.6 will fix a bug that could have caused this behaviour.

Regards,
Nick

Thank you. We will give this a try. It will be a few weeks before we perform our next production deployment. I will close this discussion and reopen if the problem persists.