Cannot create service user account

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Trying to create service user account - says “The passwords do not match”

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Octopus Deploy 3.5.1

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Hi Nikolai,

Thanks for reaching out. In 3.5 now you need to give a password to your service account. It seems like you cannot see the new “Password” and “Confirm Password” fields because you browser is still using a chache version of the site. Could you try doing a hard refresh with Ctrl+F5 on that screen and see if the fields show up?

Thanks,
Dalmiro

4

I tried to refresh it still the same, once I select This user is a service account then all other fields like email and password disappear.

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And I am totally confused by your statement - “now you need to give a password to your service account” - for what reason service account need password?

Also below service account selection there is label :

“A service account can log in using API keys only. After creating the user you’ll need to add some API keys before the account can be used.”

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Hi Nikolai,

Deep apologies for the misunderstanding on my side. This is totally a bug. Service accounts should definitely not request a password.

I’ve created a github issue to get this fixed: https://github.com/OctopusDeploy/Issues/issues/2907

While we fix that issue, you can create a Service account using Octoposh with this snippet: https://github.com/Dalmirog/OctoPosh/wiki/Creating-Resources#service-account

Please let me know if you need help with anything else. And once again sorry for the initial misunderstanding!

Dalmiro