Can not find valid associations when updating Jira Cloud on deployment

[davidkeaveny]

I am trying to get Octopus Server (2020.3.2) to update Jira Cloud regarding the status of the deployment. I installed the Octopus Deploy plugin in Jira Cloud, and went through the setup of process, and got a thumbs-up message from the test script.

However, when I promote an application, I’m getting the following reported in the logs:

Sending Jira state update - in_progress

Sending deployment data to Jira for deployment Deployments-8923, to Production(unmapped) with state in_progress for issue keys ep-7072

Unable to publish data to Jira. Response code: BadRequest, Message: There was an issue posting deployment info to Jira: No valid associations found for deployment

followed by:

Sending Jira state update - successful

Sending deployment data to Jira for deployment Deployments-8923, to Production(unmapped) with state successful for issue keys ep-7072

Unable to publish data to Jira. Response code: BadRequest, Message: There was an issue posting deployment info to Jira: No valid associations found for deployment

How can I set up valid associations? My Octopus environments are named Development, Testing, and Production.

[paul.calvert]

Hi David,

Thanks for getting in touch!

Have you mapped the Octopus environments to Jira environments via Infrastructure > Environments yet?
More details in step 6: https://octopus.com/docs/releases/issue-tracking/jira#connecting-jira-cloud-and-octopus

Regards,
Paul

[davidkeaveny]

Hi Paul,

No, I didn’t #facepalm.

Maybe the documentation you referenced could include a screenshot of the section where the mapping is configured? Or an example of the error that I got, which would make it more obvious what the next step is?

Many thanks for your help!