Can login to the dashboard, can't login to the instance, has errors

[Keith_Nicholas]

I’m logged into the main dashboard, where I can manage the instance, but when I try to log in to the actual instance I get

Oops! Something went wrong…
{“title”:“Bad request”,“message”:“There was a problem with your request.”,“details”:{“ErrorMessage”:“There was a problem with your request.”,“Errors”:[“User login failed: Missing State Hash Cookie. As a security precaution, Octopus ensures the state object returned from the external identity provider matches what it expected. In this case the Cookie containing the SHA256 hash of the state object is missing from the request.”]}}

[Justin_Walsh]

Hi Keith,

Thanks for reaching out - if you can drop an email through to support@octopus.com with the details of your cloud instance, we’ll take a look and see if we can get to the bottom of this for you.

Thanks!