The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2911. The arguments are: C:\Program Files\Octopus Deploy\Tentacle, ,
We’re seeing this after upgrading today to the latest version.
After completion, environments look fine, however, the error is a concern.
Would you mind sending the raw task log for the health check that encountered the error?
I’ve emailed the log to support - thanks
This is the error in the logs:
08:39:38 Verbose | DEBUG: Error 2911: Could not remove the folder C:\Program Files\Octopus Deploy\Tentacle\.
Uninstalling the old version attempts to delete the
C:\Program Files\Octopus Deploy\Tentacle folder tho I don’t know why you are getting that error. My guess would be a permissions issue or the folder was in use when the uninstall attempted to delete it.
Hope that helps.